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We're Here to Help
We're here to help. Whether you're facing a technical issue, have a question, or simply want to share your feedback, this page will guide you to the right place.
SUPPORT
How can we help?
Knowledge base
Quick answers to common questions about your profile, organisations, Pips, and email digests.
- Navigating your Profile
- How to manage your Pips
- How to set up an Organisation
- Setting up your Email Digests
Browse before reaching out — it might save you time.
Suggest a feature
Submit a request or upvote ideas from the community. Your input directly shapes what we prioritise.
Other Issues or Suggestions
For bugs or general feedback, use the in-platform tools or contact the Support Team directly.
Share feedback
Spotted an issue or inaccuracy? Flag it from any Company Card, Asset Card, or email digest.
- Platform: Click the flag icon on any Company or Asset Card
- Email digest: “Think this insight needs refining? Click to flag it.”
Note: You must be logged into the platform to use these feedback tools.
Still need help?
Need direct help? Our team is ready. The more detail you include, the faster we can respond.
- Email: support@pulseintelligence.com
- Add “URGENT” to your subject line to escalate.
Still unsure? We also offer tailored walkthroughs — just give us a shout.
GET STARTED
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