Need a Hand?
We're Here to Help
We're here to help. Whether you're facing a technical issue, have a question, or simply want to share your feedback, this page will guide you to the right place.
Frequently asked questions
If you need direct assistance, our team is ready to help.
Need a quick answer? Our Knowledge Base covers many common questions, including:
- Navigating your Profile
- How to manage your Pips
- How to set up an Organisation
- Setting up your Email Digests
Search or browse the Knowledge Base before reaching out — it might save you time.
Suggest a feature
Have an idea to make Pulse even better? We want to hear from you.
To suggest a new feature or improvement, visit the Ideas section inside the platform. There, you can submit new requests or upvote ideas shared by other users. This helps us understand what matters most to our community and prioritise what we build next.
Other Issues or Suggestions
If your feedback doesn’t fit into a feature request — for example, if you’re reporting an issue — please use our in-platform feedback tools or reach out to the Support Team.
Share your feedback
We're always improving — and your input plays a key role.
Platform Feedback
To report issues or inaccuracies with features, company data, or asset insights, please use the in-platform feedback form:
Click the flag icon on any Company Card or Asset Card
Or, in your email digests, look for the link that says:
“Think this insight needs refining? Click to flag it.”
Still need help?
If you need direct assistance, our team is ready to help.
How to reach us:
- Email: support@pulseintelligence.com
- Urgent Issues: Use the subject line “URGENT” in your email and we’ll prioritise your request.
The more detail you provide, the faster we can help.
Ready to Experience Smarter Insights?
Join us at Pulse Intelligence and transform your data experience. From real-time alerts to tailored financial and technical insights, we’re here to make data simplicity your new standard.
Fill in the form and will contact you to set up a call.